USM Rare Books & Militaria
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• RANDOM TESTIMONIALS FROM USMBOOKS CUSTOMERS •

Over the years we have had thousands of glowing testimonials both to the accuracy of our descriptions and the historical nature of the things we sell. You will also note that we are very often cited by customers for the care we take in packaging the material we send to them, and the speed with which it is delivered. Our customers deserve nothing less.


I am pleased to confirm that both packages arrived yesterday.  I am very satisfied with the purchases which are of excellent quality and conform exactly to the descriptions on your website.   It was also a pleasure to deal with persons who clearly possess extensive knowledge of their products and the broader context of their origin. May I also express my gratitude for the patience and detailed assistance you provided to explain the items ordered and to suggest options as appropriate.  The shipping and handling was faultless:- immediate upon payment and the picture of the packages sent with your confirmation of dispatch was the “icing on the cake”! Thank you very much and I wish you the continuing success your product and customer service warrant.     
Australia

Just wanted to say thanks for the quick response and great service. Perhaps you should give lessons to your competitors on customer service. Oh wait, you don't have any competition!
Virginia

Collectors dream merchandise and extremely carefully packaged. Thank you for offering such historic material - anymore like this let me know!
Florida

I received the bound volume exactly as advertised and I am entirely satisfied. Let me just say that your customer service was first-class all the way and very tough to beat in any business, let alone in your specialty. What they say about your packaging is true - outstanding professionalism, by far the best I've seen.
South Carolina

Really appreciate how carefully you packed the book. The package came and it was soaked. We had heavy rain that day. The two outer packages had kind of merged into one. I looked at it with a heavy heart. I cut it open and was delighted to discover you used plastic inside and the item was in perfect shape.

California


Received my order and to say I am pleased is an understatement. I am extremely satisfied with my purchase, a true investment. You do realize you are about the only people on the internet to have authentic stuff!
Canada

I usually do not contact a website supplier / shipper, but in this case I felt that I had to. I would like to commend you in your shipping. We are impressed with the care and time that you took to make sure the item showed up undamaged. Thank you - great job.
Texas

Just to let you know that I am still greatly gratified with my recent order. In all my years operating various businesses and being a consumer, I have never experienced the level of efficiency, diligence, kindness and friendliness that matches that from USMBOOKS. It is such a pleasure and privilege. Thank you again for your astute professionalism.
South Africa

Just to let you know that I had received my big china order today....You did a very nice job packing!! Everything all came in one piece..:-) I really appreciate it! I love it all...and already have it on display. I buy from other companies..but I will say yours is one of the best.
Pennsylvania

My order arrived yesterday. It's superb, better than I expected! Brilliant presentation for a piece of history like that! Quick shipment, perfect protection and what's more important, high quality product. Thanks!
Spain

Fabulous! I'm grateful! Thank you! The packaging was over the top!
Washington

You have a great website that stands out from the many charlatans who pretend to be legitimate dealers on the web.
Ohio

Received order placed this past weekend. I appreciate the care taken in packaging the piece and the literature on the certificate of authenticity and photograph are very much appreciated, as well. Will gladly recommend your site to others with similar interests.
Georgia

I have just received books today in perfect good order. I´m happy with my purchases and very pleased with your reliability and outstanding good service. There will be more business coming along to you over the next couple of weeks.
Brazil

Received order today. Could not be more pleased! Item was very well packaged and quickly shipped. The material and custom designed display case are equally exquisite. I have always been pleased with the purchases made from your site and this experience is no exception.
South Carolina

Congratulations! You certainly come up with some truly amazing are rare material I refer of course to "Identity Documents in Germany". I would not have been able to resist it but have it already!
Australia

I want to thank you for not only your quick response to my questions and concerns, but the amazing condition of the items received. I couldn't even find a wrinkled page on the driving books I received, in fact these were in even better condition then the one's issued to me. I also love the fact that I pay nothing for shipping. Thanks again! It's great to do business with someone who actually takes great care and appreciates these articles.  
Maryland


I received my order and am very satisfied. I likewise appreciate fast answer(s) to any question(s) I might ask. You are definitely historical experts in your field. Also your mailing is fast and reliable. Please feel free to use my comments for your current/future customers as I hope to do business with you again in the near future.
Florida

Just a quick note to let you know my book order arrived safely today.   I contracted a safe cracker to get the box open. Congratulations to your wrap and pack staff - fantastic job!!!!!!!!!!!!!!!!!!!!
Massachusetts

Thank you for offering this really interesting piece and for your excellent customer service.
Virginia

Superb historical item. Very helpful, courteous and professional people. Excellent service.
California

Book arrived today in pristine condition thanks to your thoughtful, clever packaging.... Thank you again for your superb service .
Australia

Just a little message to say that I just got my order... I'm very pleased with it! And I have to say that you sure know how to pack your merchandise when sending things through the mail a lot better than others. Great job, I really appreciate it.
New York

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